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Social Media and Internet Use

The use and misuse of social media such as Facebook, Twitter and YouTube are key issues for employers and employees alike.

We have advised on the following cases:

  • An employee dismissed for posting derogatory comments about her employer's customers on Facebook
  • Bullying and harassment over the internet using social media
  • Online posts and comments being collated and used as evidence of gross misconduct
  • Senior employees leaving a business with databases and contact lists of key customers, created using the LinkedIn website

For employers it is important to put in place well-drafted policies that deal with the use of social media and the internet in general. An employer will be much more likely to successfully defend a claim of unfair dismissal if they have first made it clear to their workforce what is and isn't acceptable in the work environment. A typical policy would provide:

  • Which type of online comments or posts are treated by the employer as misconduct
  • In which circumstances employees' emails and internet access might be monitored
  • The use of social media in the recruitment process
  • The allowed level of access to the internet via smartphones
  • Which websites are restricted whilst at work

A specialist lawyer from our team of employment solicitors will be able to give you further guidance on any of the issues set out above, from introducing suitable policies, to dealing with grievance and disciplinary procedures or representation and advice in the Employment Tribunal.

If you would like to get in touch with our employment team, please contact us on 020 7234 0200 or

Anthony Purvis

Partner, Employment Law

Anthony offers succinct and practical advice to both businesses and individuals on various issues including redundancies, unfair and wrongful dismissals claims, unlawful discrimination, grievance and disciplinary procedures, TUPE, staff handbooks, contracts of employment, restrictive covenants and their enforcement, settlement agreements and the employment aspects of corporate reorganisations or sales. Read more...

Matthew Hodson 

Associate, Employment Law

Matthew handles all types of employment matters. He represents and advises employees and employers on issues involving whistleblowing, discrimination, redundancies, unfair and wrongful dismissal, TUPE, Working Time Regulations, restrictive covenants and settlement agreements.  Read more...